City of Mt. Pleasant Home

Report an Issue - MP City Link

Help keep the City of Mt. Pleasant a desirable place to live, work and play!

MP City Link allows citizens to report a variety of types of non-emergency issues, such as potholes, yard parking, streetlight outages, abandoned vehicles and more. The report is automatically submitted to the respective division or department for review and resolution.

Create an MP City Link account to receive email updates of the status of the issue.


Important:

Issues must be located within City limits to be addressed by City staff.

MP City Link is for non-emergency issues only. In case of emergency, call 911. To submit a public safety tip, call (989) 779-9111.

How to submit an issue:

The widget above allows you to make service requests, as well as discover existing issues that have been recently reported. To report an issue:

  1. Make sure the Report tab is selected
  2. Drag the map marker to the location of your issue, or type in the address directly. The issue must be located within City limits.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click submit.

 

newsletter

Download the MP City Link app

To access more features of MP City Link, download the free mobile app! In addition to the reporting tool, the app offers the following:

  • City news and events
  • Online payment of utility bills and parking tickets
  • Online registration for Parks & Recreation activities
  • Contact City staff
  • And more!

newsletter

 

 

newsletter

 

 

 

Support

City of Mt. Pleasant staff responds to MP City Link requests during regular business hours. If a report comes in on a holiday, weekend or after-hours, it will be read on the next business day.

Once you have sent us an issue, you can continue to check the statusĀ online. When work is complete or the issue has been addressed, you will be notified by email.

MP City Link is for non-emergency issues only. In case of emergency, call 911. To submit a public safety tip, call (989) 779-9111.

For technical support with the MP City Link (web or mobile), please emailĀ contact@seeclickfix.com or visit the help desk here.