City of Mt. Pleasant Home

Isabella County Enhances 9-1-1 Services and Emergency Notification with Smart911; Replacing CodeRED

December 7, 2021: Isabella County public safety officials announced Smart911 is now available for free to all residents. Individuals who were previously signed up for CodeRED will need to sign up for Smart911 to receive timely and actionable emergency alerts via email, text or voice message.

Smart911 not only informs citizens of emergencies, but allows individuals to create a Safety Profile for their household, if they wish. These profiles include detailed information citizens want 9-1-1 representatives and response teams to know in the event of an emergency. Profiles can be completed by visiting www.smart911.com or downloading the Smart911 App.

With this system, when an individual makes an emergency call their Safety Profile is automatically displayed for the 9-1-1 representative, enabling the proper response team(s) to be dispatched to an exact location with detailed information. Examples include fire crews knowing how many people reside in a household, EMS staff being informed of allergies or specific medical conditions, or police having a photo of a missing child in seconds, rather than minutes or hours.

Sign up for free at www.isabellacounty.org/911www.smart911.com, or by downloading the Smart911 App. 

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